Terms and Conditions
Welcome to Jinkoh Store! These Terms and Conditions govern your use of our website and the purchase of products from Jinkoh Store FZE, a company registered in Sharjah, United Arab Emirates. By accessing or using our website (www.jinkohstore.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase any products.
1. Company Information
Jinkoh Store FZE
Sharjah, United Arab Emirates
Phone: +971 588 269 722
Email: contact@jinkohstore.com
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our website. By using our website, you represent and warrant that you meet this requirement.
3. Products and Descriptions
We make every effort to display as accurately as possible the details of our perfumes and products. However, we do not guarantee that product descriptions, images, or other content on the site are fully accurate, complete, current, or error-free. We strongly recommend trying samples before committing to full-size purchases.
4. Orders and Payment
All orders are subject to acceptance and product availability.
Prices are listed in USD.
We accept multiple payment methods as shown during checkout.
You agree to provide current, complete, and accurate billing and shipping information.
Orders cannot be cancelled once they have been processed and confirmed.
5. Order Processing and Shipping
All orders are processed within 1–4 business days (excluding weekends and public holidays) after payment is successfully received and verified.
We aim to dispatch orders within 24 hours of processing.
You will receive an order confirmation email once your order is processed and ready for shipment.
Several shipping options are offered to accommodate your needs.
Delivery times and fees are displayed at checkout based on your location and selected method.
Free shipping is available for orders above $800 USD. Orders below this amount will incur a shipping fee.
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These are the responsibility of the customer.
We are not responsible for delays, losses, or damage that occur after the order has been handed over to the shipping carrier.
100% secure packaging is used for all parcels.
6. Returns and Refunds
Due to the personal nature of our products (especially pure oils), returns and exchanges are not accepted. We cannot verify if a bottle has been opened, tested, used, or contaminated, and thus cannot resell it. For this reason, we urge customers to try samples before purchasing full bottles.
Returns are only accepted if the item arrives damaged or incorrect. In such cases:
You must contact us at contact@jinkohstore.com within 7 days of receiving your order.
Include a detailed explanation and photo evidence, if applicable.
7. Intellectual Property
All content on this website, including logos, product names, images, and text, is the intellectual property of Jinkoh Store FZE or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, Jinkoh Store FZE shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.
9. Privacy Policy
Please refer to our [Privacy Policy] for detailed information on how we collect, use, and protect your personal data.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.
11. Contact Us
If you have any questions or concerns, please don’t hesitate to contact us:
Email: contact@jinkohstore.com
Phone: +971 588 269 722
